Question 1

What sizes do you offer?

Accepted Answer

Fitted sheets and duvet cover sets come in Twin, Queen, and King. Pillowcase sets come in Standard, Queen, and King. The Luxury Hotel Duvet Cover Set is available in Queen and King.

Question 2

What colours are available?

Accepted Answer

Our core palette is calm and versatile: White, Ivory, and Light Grey.

Question 3

Do you ship across Canada?

Accepted Answer

Yes — we serve residential and hospitality customers across Canada. Rates and timelines are shown at checkout.

Question 4

Do you sell to hotels, Airbnbs, and property managers?

Accepted Answer

Yes. Wholesale and bulk ordering is a core part of what we do. Submit a wholesale inquiry on our Hospitality & Wholesale page and we’ll respond with a quote, usually within one business day.

Question 5

Is there a minimum order for wholesale?

Accepted Answer

Tell us your volume in the inquiry form and we’ll build a quote around it.

Question 6

How do I care for my bedding?

Accepted Answer

Machine wash cold on gentle with like colours, tumble dry low, and skip bleach and fabric softener. See our full Care Guide for details.

Question 7

What is your return policy?

Accepted Answer

If your order isn’t right, contact us and we’ll make it right. Full return terms are on our Shipping & Returns page.

Question 8

How can I reach you?

Accepted Answer

Call 647-410-4880 or email ittpak@gmail.com — a real person will get back to you within one business day.

Frequently asked questions