Shipping & Returns
Everything you need to know about getting your bedding — and what to do in the rare case it isn't right. [PLACEHOLDER — all policies below require client confirmation]
Shipping
We ship across Canada. Orders are processed within [X] business days and typically arrive within [X–X] business days depending on your region. Shipping is calculated at checkout; orders over $[X] ship free. [PLACEHOLDER — confirm carrier, rates, free-shipping threshold, and whether US shipping is offered]
Order tracking
Once your order ships, you’ll receive a confirmation email with tracking information. Questions along the way? Call 647-410-4880 or email ittpak@gmail.com.
Returns & exchanges
If your bedding isn’t right, contact us within [X] days of delivery. Items should be unused and in original packaging. We’ll arrange an exchange or refund to your original payment method within [X] business days of receiving the return. [PLACEHOLDER — confirm return window, condition requirements, restocking/return shipping terms, and any satisfaction guarantee]
Wholesale orders
Shipping and return terms for bulk and hospitality orders are agreed per quote. [PLACEHOLDER — confirm wholesale terms]